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Privacy Notice
Privacy Notice

Privacy Notice

OrchidMaster.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting OrchidMaster.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does OrchidMaster.com Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at OrchidMaster.com. Here are the types of information we gather.

* Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
* Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses OrchidMaster.com. Click here to see examples of the information we receive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at OrchidMaster.com if we cannot recognize you, we want you to be aware that these tools exist.
* E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from OrchidMaster.com if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.

What About Cookies?

* Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and storage of items in your Shopping Cart between visits.
* The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of OrchidMaster.com's coolest features, and we recommend that you leave them turned on.

Does OrchidMaster.com Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share, sell or provide in anyway our customer information.

How Secure Is Information About Me?

* We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
* It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Which Information Can I Access?

OrchidMaster.com gives you access to a broad range of information about your account and your interactions with OrchidMaster.com for the limited purpose of viewing and, in certain cases, updating that information.

What Choices Do I Have?

* As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such OrchidMaster.com features as Customer Reviews.
* You can add or update certain information on pages such as those listed in the "Which Information Can I Access?" section above. When you update information, we usually keep a copy of the prior version for our records.
* If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.
* The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Children

OrchidMaster.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use OrchidMaster.com only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit OrchidMaster.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Florida. If you have any concern about privacy at OrchidMaster.com, please send us a thorough description to help@OrchidMaster.com, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. You should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locator (URL), through, and from our Web site, including date and time; cookie number; products you viewed or searched for; During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information; search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

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